Electronic Business & Commerce formatIsbn:Softcover 9781852335847 This book includes the papers formatIsbn:Softcover 9783642430046 This book includes the papers presented at the fifth International Conference on Application of Natural Language to Information Systems (NLDB 2000) which was held in Versailles (France) on June 28 30 Auch WILHELM BOLSCHEs EinfluB erwahnt er dankbar New business models are emerging that allow organizations to both reduce costs and achieve competitive advantage through the manipulation of information accompanying the physical business process especially since the adoption of the Internet by the business community over the last decade